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Showing posts with label BC Model Series. Show all posts
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Analyzing the BC Model (Part IV) - Policy Recommendations to Improve its Functionality

[Terminology: Banking Facilitators (BFs) disseminate education on bank products and collect documents from clients on the bank’s behalf, ...

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Analyzing the BC Model (Part III) Why isn't it Working? - Assymetry Between the Model and Agent/Client Needs

In our   first post   in this series, we discussed the key advantages of the BC model and the reasons that it should succeed as an a...

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Analyzing the BC Model (Part II) Why isn’t it working? - Dormancy of No-Frills Accounts

[Terminology Used:  Agents or Customer Service Points (CSPs)  - Individuals, shops or other outlet points responsible for direct contact w...

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Analyzing the Business Correspondent Model (Part I) - Why BCs?

Today, we begin a series on the Business Correspondent (BC) model based on findings from CMFs on-going studies and external research on th...

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